Weycrest Contact Details
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The Weycrest secure online ordering system is operational 24 hours a day, so you can order domains, hosting plans, and virtual private servers anytime. The service is supported 24 hours a day, 7 days a week, 52 weeks of the year.
Need to Contact Us? We are accessable
Should you have any enquiries or if you have an issue with existing services please do not hesitate to contact using the following methods.
Sales
We can be contacted at the following email address:
Email: sales [at] weycrest.com
Alternatively, use the contact form below
Helpdesk
For existing customers Helpdesk support should be via email or support ticket, in the first instance, rather than phone.
We are in the process of installing a new telephone PBX system to properly cope with sales and helpdesk calls, to ensure these are efficiently routed and handled due to the distributed way we work.
A NEW SUPPORT PORTAL and ticket system will shortly be available, linking all the helpdesk tutorials, support informationnformation in one place. In the meantime check out these resources:
Online Help Centre
Knowledgbase Blog
Contact Helpdesk & Billing
Click Here to Pay a Bill!
Webmaster Resources
Weycrest Wiki Pages
Web Hosting Jargon Buster
We are also seeking video requests. If there is anything that needs explaining better, let us know and we will make a movie, so all can benefit from it!
Alternatively please us the contact form below
Support/Helpdesk: VoiceMail
+44 (0)207 0963704
Please leave a message CLEARLY stating your domain name, a working email address and phone number together with a brief summary of the problem or enquiry. You should raise a support ticket in the first instance or send an email to admin [at] weycrest.com. I'm afraid we cannot return calls to mobile numbers, though we may respond via SMS if the situation is urgent, or if your email is not functioning.
Please note that we cannot carry out DNS, Domain Modification , TAG changes or transfer requests over the phone
VoiceMail / Fax
+44 (0)207 760 7139
Please leave a message, with a contactable landline phone number or email address and a member of the support or sales team will get back you either by phone or email.
Complaints Procedure
If you have a complaint, we need to know as quickly as possible. To avoid delay, please contact us by:
Writing to: Customer Care at Weycrest.Com Limited, 2nd Floor, 145-157 St John Street, Clerkenwell, London, EC1V 4PY
Emailing to customerservices [at] weycrest.com
Or using the contact form below
Weycrest Social Networking
You can find us on the following Social Networks
Contact Address
Weycrest.Com Limited is situated in the heart of the City of London. Please note our new City office address:
Weycrest Helpdesk
Alternatively you can use this form to contact us:
Existing Customers should log in here and raise a ticket - Thanks
Company Information
Weycrest.Com Limited is a UK Registered Company
Company Number: 03752025
VAT Registration Number: 848743973
Weycrest, Weycrest.Com, Webwey, and Dediquick are trading names of Weycrest Solutions Limited
Weycrest Management:
Paul formed Weycrest as an "umbrella company" to allow him to be an IT contractor in 1998, working for such firms as Seimens Nixdorf.
Paul then ran the technical systems of Malvern based Simply.Com Limited for four years as `Chief Technical Officer.` After Simply was sold in 2004 for £2.15 he stayed on at Namesco (Names.co.uk) as Senior Systems Administrator to allow the technical systems to be merged.
In October 2005 he "rebooted" Weycrest to offer "ethical domain registration" and hosting following his experiences as a successful domainer. Paul is now restructuring the company to offer reliable, value for money, hosting, broadband and VoIP services.
Alan Roberts. Alan is Weycrest Chairman and Comp.Sec. When not dressing up as a soldier, Alan can best be described as a "serial entrepreneur" which interests in the metalwork, hardware and security business. He is also a well known London night club promoter.
